Grow Green Heaven Terms & Conditions

By using our website and services, you agree to the terms and conditions outlined below. These terms apply to all users who place orders, request plantation services, or engage in educational or corporate green initiatives.

Order Confirmation & Processing
1. All plant orders and service requests are confirmed after a 24-hour window from the time of payment.
2. Grow Green Heaven reserves the right to accept, reject, or delay orders in case of incomplete information or service limitations.
Plantation Services
1. Once a plantation request is confirmed and our field team begins work, the request becomes non-refundable.
2. Visual documentation (photos/videos) and a completion receipt are shared within 7–14 working days.
Physical Plant Delivery
1. We deliver live plants across Pakistan. Orders are processed within 24 hours and shipped within 3–7 working days.
2. Refunds are only issued if a confirmed plant order is not delivered. No refunds for delivered live plants.
Service Bookings (Educational / Corporate Programs)
1. Custom green services (e.g., plantation drives, workshops) require advance confirmation and/or prepayment.
2. Cancellations must be made within 24 hours of booking confirmation. No refunds after the service has started.
Limitation of Liability
1. We are not responsible for delays due to natural disasters, regional restrictions, or unforeseen operational issues.
2. Customers must ensure all contact and address information is accurate at checkout.
Amendments
1. Grow Green Heaven reserves the right to update or modify these terms at any time. Continued use of the site implies acceptance of the current version.